Global service reach to maximize up-time and better leverage your investment.
ESI deploys hundreds of field service engineers worldwide to make sure we’ve got the most responsive and capable team to service your needs. Our regional service centers provide the fastest response to your support needs ensuring equipment is back in production in the shortest possible time. Our certified field support personnel provide a world class, professional service which is second to none.
ESI has an established history of providing exceptional global fulfillment services. As part of our commitment to our customers we ensure that they have the parts they need, when they need them. ESI has strategically placed dedicated parts depots in Europe, Asia and North America to better serve you. We also offer a range of services, across our product lines, to meet your unique support needs. Our excellent customer service in conjunction with our support infrastructure ensure you get the right parts when needed. ESI Onsite Services identifies the strategic parts required onsite for your systems to achieve defined productivity requirements. In some circumstances, access to onsite spare parts is crucial for maximizing uptime, reducing work in progress, and optimizing output.
For industries facing material transformation challenges in production, ESI applies unique process and engineering expertise to deliver a set of laser-based solutions that extend our customers’ processing capabilities beyond the limitations of mechanical.